Legal
Privacy Policy
Effective date: March 3, 2026
1. Introduction
Dark Star Geographics LLC ("we," "our," or "the Company") operates darkstargeo.com and related services including the Terrapin interactive mapping platform and GeoAg agricultural analytics tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our products, or engage with our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Billing Information: Payment details processed securely through Stripe. We do not store your full credit card number on our servers.
- Contact Information: Information you provide when contacting us through forms, email, or other communication channels.
- Newsletter Preferences: Email address and opt-in status for marketing communications.
Information Collected Automatically
- Usage Data: Pages visited, features used, and interactions with our mapping tools.
- Device Information: Browser type, operating system, screen resolution, and device identifiers.
- Log Data: IP address, access times, and referring URLs.
- Cookies: Session cookies for authentication and analytics cookies for service improvement.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send transactional communications (account verification, billing receipts, service updates)
- Send marketing communications (only with your consent; you may opt out at any time)
- Analyze usage patterns to improve our products
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist with payment processing (Stripe), email delivery (Resend), hosting (Vercel), and analytics. These providers are contractually bound to protect your data.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure password hashing, and access controls. Payment information is handled entirely by Stripe, a PCI DSS Level 1 certified payment processor. While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@darkstargeo.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
9. International Users
Our services are primarily operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfers.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
11. Cookies and Tracking
We use essential cookies for authentication and session management. We may use analytics cookies to understand how our services are used. You can control cookie preferences through your browser settings, though disabling essential cookies may affect service functionality.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@darkstargeo.com
- Website: darkstargeo.com/contact